Customer Loyalty Executive

takepayments Limited; Leicester; Remote; GBP 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a dynamic Customer Loyalty Executive to enhance customer relationships and drive sales. This remote role, requiring training in Stockport, offers an excellent basic salary with uncapped commission potential. You will engage with existing customers, identify their needs, and provide tailored solutions to improve their businesses. If you are passionate about customer service and thrive in a sales environment, this opportunity is perfect for you. Join a supportive team that values growth and success, and make a positive impact on businesses across the UK.

Benefits

Excellent Basic Salary

Uncapped Commission Structure

Work from Home

Career Growth Opportunities

Incredible Events and Incentives

Qualifications

• Previous sales experience is essential for this role.
• Strong communication and negotiation skills are required.

Responsibilities

• Build and maintain strong relationships with existing customers.
• Identify and offer additional services to enhance customer satisfaction.
• Meet and exceed sales targets through upselling.

Skills

Sales Experience

Communication Skills

Negotiation Skills

Organizational Skills

Attention to Detail

Pipeline Management

Tools

PC Literacy

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

This is a remote position that requires 4-5 weeks training in our Stockport Office. Travel and accommodation will be provided if over 30 miles and 1.5 hours travel time. Please do not apply if you are unable to commit to training.

Takepayments is a dynamic and rapidly growing company dedicated to providing top quality merchant services. We are the UK’s most trusted payments provider with an outstanding 4.9 rating on Trustpilot. We are a part of the Global Payments Group who are a Fortune 500 company that offer a full range of configurable solutions that unify every aspect of commerce.

If you are a dynamic, results-driven salesperson looking to make your mark within the financial technology industry, this is the place for you. Show off your collaboration skills as you work within departments of our organization to coordinate impactful results.

As a Customer Loyalty Executive at Takepayments, your primary responsibility is to build and maintain strong relationships with our existing customers. This is a sales-through-service role that requires you to engage with these customers, offer additional services and products that may improve their businesses, and provide ongoing support to ensure their satisfaction with our products and services.

Benefits of being our Customer Loyalty Executive:

• Excellent Basic Salary of £25,000 with OTE £40k
• Uncapped commission structure, allowing you to earn more based on your sales performance.
• Work from the comfort of your own home
• Opportunity for career growth within a dynamic and supportive team.
• Incredible events and incentives
• 40 Hour week - Shifts Monday - Friday 8.30am to 5.30pm

Responsibilities for our Customer Loyalty Executive:

• Contact existing customers to discuss additional services that align with their business needs.
• Identify opportunities to offer additional services or products that could provide value to the customer's business.
• Build and maintain strong relationships with customers, ensuring they feel valued and appreciated.
• Meet and exceed sales targets and quotas by successfully upselling additional services.
• Upgrade customers’ existing products

Requirements for our Customer Loyalty Executive:

• Previous experience in a sales role is essential.
• Excellent communication and negotiation skills.
• Ability to work independently and remotely from a home office.
• Strong organizational skills and pipeline management skills.
• Accuracy and attention to detail is essential – you will be dealing with financial contracts
• High volume outbound dialing with activity targets to meet
• Ability to use a variety of computer systems – PC literacy is essential
• Willingness to undergo training in our Stockport offices.

This is a work from home role but is not a flexible working role – hours are fixed.

If you are passionate about delivering exceptional customer service, enjoy sales challenges, and want to work in a role that values customer loyalty, we encourage you to apply for the Customer Loyalty Executive position at Takepayments. Join us in making a positive impact on businesses and helping them succeed.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.