Customer Learning Manager

Schneider Electric; United Kingdom; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading energy management company in the United Kingdom is looking for an experienced Learning Programme Manager to design and implement a comprehensive learning strategy for internal and external partners. The ideal candidate will have a strong background in educational programme development and collaboration across teams. This role offers a competitive salary and numerous benefits, aimed at fostering diversity and inclusion within the workplace.

Benefits

Competitive salary & bonus scheme

28 days annual leave + public holidays

Gym Flex

Employee share ownership programme

Various health & wellbeing support options

Qualifications

• Experience in developing and delivering learning programs.
• Ability to work collaboratively with various teams.
• Strong communication and presentation skills.

Responsibilities

• Deliver a 6-month learning programme for Distributor partners.
• Develop tailored learning plans for internal sales communities.
• Manage channel onboarding programmes.

Skills

Learning strategy development

Collaborative planning

Content creation

Training delivery

Education

Degree in Education, Marketing or related field

Tools

Learning Management Systems

Job description

Working as an integral part of the Channel Marketing function, the Learning Programme Manager will be accountable for driving a learning strategy that spans both Schneider Electric sales functions and external partner learning that meets and exceeds the strategic sales plans of the business.

• Deliver a 6-month learning programme for the Distributor partners linked to strategic initiatives & campaigns, in collaboration with Channel Commercial core objectives
• Develop a tailored learning plan for each of the internal Channel sales communities, working with each Channel Marketing Manager to ensure that the right level of competency is set for all relevant offers and solutions for each Channel. Collaborate with the Offer Marketing and subject matter expert communities to build memorable learning content.
• Build & deploy the annual Employee Knowledge Survey (EKS) programme to the channel sales community. Work with the Offer Marketing team to ensure that the surveys are fresh and relevant whilst validating the competency level with each channel manager.
• Manage Specific Customer Learning Initiatives
• Maintain & Grow the Channel onboarding programme by evolving the on-demand learning library to encompass the entire suite of offers available, whilst ensuring new offers and solutions that are launched are included in the learning plan.

At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration.

We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future.

“We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability.”

What we offer you:

Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more.

Apply now:

Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today.

Find out if this role might be your next role– take charge, act like owners and discover your next step.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.