Customer Insights Analyst

Harvey Nash; Leeds; Hybrid; GBP 38,000 - 45,000; Full time

Job summary

A fast-growing online healthcare business seeks a Customer Insight Analyst in Leeds. This role focuses on leveraging data through SQL and Tableau to support marketing strategies and informed decision-making. Candidates should have strong analytical skills and experience in customer analytics. Competitive salary and benefits include a 10% bonus and private medical insurance.

Benefits

Private medical

EV scheme

25 days holiday (+ buy/sell)

Matched pension up to 7%

Supported professional development

Qualifications

• Experience in customer analytics roles, preferably in marketing.
• Strong SQL and Tableau skills for data analysis.
• Ability to communicate insights effectively to stakeholders.

Responsibilities

• Curate datasets and provide actionable recommendations.
• Support marketing and commercial decision-making with data insights.
• Shape data usage across business strategy and campaigns.

Skills

SQL

Tableau

Data storytelling

Stakeholder communication

Cross-functional collaboration

Job description

Customer Insight Analyst – SQL, Tableau, Marketing Analytics

Leeds (1 day a week onsite) | £38,000 - £45,000 + Bonus + Private Medical

Harvey Nash has exclusively partnered with a well-established, fast-scaling online healthcare business that is hiring a Customer Insight Analyst to support marketing and commercial decision-making through meaningful, story-led data insight.

This is a newly created position in a growing data function – giving you the chance to shape how customer data is used across acquisition, retention, campaign targeting and wider business strategy.

You’ll take ownership of large customer datasets, working closely with marketing and commercial teams to build scalable insight solutions in SQL and Tableau. This isn’t just a reporting role – you’ll be curating datasets, translating trends into actionable recommendations, and guiding how the business uses data to make smarter decisions.

You’ll be joining at a key stage in the company’s growth journey – with investment already made into their data infrastructure and appetite from all corners of the business to better leverage it. There’s strong backing for learning and development, and personal growth alongside the business.

Experience of Interest:

• Strong SQL and Tableau skills for working with customer-level data
• Experience in a marketing, commercial or customer analytics role
• Strong data storytelling and stakeholder communication skills
• Ability to work cross-functionally and help shape internal data expectations
• Ideally some experience working client-side (not essential)

Salary: £38,000 - £45,000 + 10% bonus

Location: Leeds – hybrid (1 day a week onsite)

Benefits: Private medical, EV scheme, 25 days holiday (+ buy/sell), matched pension up to 7%, supported professional development

Interested? Send your CV or get in touch for a confidential chat.