Customer Insights Analyst

JR United Kingdom; Leeds; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

A leading online healthcare business is seeking a Customer Insights Analyst to enhance marketing and commercial decision-making through insightful data analysis. This newly created role offers the opportunity to influence customer data usage across various business strategies. Candidates will work with SQL and Tableau to develop scalable insights and support business growth, while enjoying benefits such as private medical insurance and professional development.

Benefits

Private medical

EV scheme

25 days holiday (+ buy/sell)

Matched pension up to 7%

Supported professional development

Qualifications

• Experience in a marketing, commercial or customer analytics role.
• Ability to work cross-functionally.
• Some experience working client-side is ideal but not essential.

Responsibilities

• Take ownership of large customer datasets.
• Build scalable insight solutions in SQL and Tableau.
• Translate trends into actionable recommendations.

Skills

SQL

Tableau

Data storytelling

Stakeholder communication

Job description

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Customer Insights Analyst, leeds, west yorkshire

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Client:

Location:

leeds, west yorkshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

26.06.2025

Expiry Date:

10.08.2025

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Job Description:

Customer Insight Analyst – SQL, Tableau, Marketing Analytics

Harvey Nash has exclusively partnered with a well-established, fast-scaling online healthcare business that is hiring a Customer Insight Analyst to support marketing and commercial decision-making through meaningful, story-led data insight.

This is a newly created position in a growing data function – giving you the chance to shape how customer data is used across acquisition, retention, campaign targeting and wider business strategy.

You’ll take ownership of large customer datasets, working closely with marketing and commercial teams to build scalable insight solutions in SQL and Tableau. This isn’t just a reporting role – you’ll be curating datasets, translating trends into actionable recommendations, and guiding how the business uses data to make smarter decisions.

You’ll be joining at a key stage in the company’s growth journey – with investment already made into their data infrastructure and appetite from all corners of the business to better leverage it. There’s strong backing for learning and development, and personal growth alongside the business.

Experience of Interest:

• Strong SQL and Tableau skills for working with customer-level data
• Experience in a marketing, commercial or customer analytics role
• Strong data storytelling and stakeholder communication skills
• Ability to work cross-functionally and help shape internal data expectations
• Ideally some experience working client-side (not essential)

Location: Leeds – hybrid (1 day a week onsite)

Benefits: Private medical, EV scheme, 25 days holiday (+ buy/sell), matched pension up to 7%, supported professional development

Interested? Send your CV or get in touch for a confidential chat.