Customer Insights Analyst

JR United Kingdom; Bradford; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A fast-scaling online healthcare business is seeking a Customer Insight Analyst to support marketing and commercial decision-making using SQL and Tableau. This new role offers the chance to shape data usage strategy and involve personal growth with a focus on learning and development.

Benefits

Private medical

EV scheme

25 days holiday (+ buy/sell)

Matched pension up to 7%

Supported professional development

Qualifications

• Strong SQL and Tableau skills for working with customer-level data.
• Experience in marketing, commercial or customer analytics role.
• Ability to work cross-functionally.

Responsibilities

• Take ownership of large customer datasets.
• Build scalable insight solutions in SQL and Tableau.
• Curate datasets and translate trends into actionable recommendations.

Skills

SQL

Tableau

Data storytelling

Stakeholder communication

Job description

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Customer Insight Analyst – SQL, Tableau, Marketing Analytics

Harvey Nash has exclusively partnered with a well-established, fast-scaling online healthcare business that is hiring a Customer Insight Analyst to support marketing and commercial decision-making through meaningful, story-led data insight.

This is a newly created position in a growing data function – giving you the chance to shape how customer data is used across acquisition, retention, campaign targeting and wider business strategy.

You’ll take ownership of large customer datasets, working closely with marketing and commercial teams to build scalable insight solutions in SQL and Tableau. This isn’t just a reporting role – you’ll be curating datasets, translating trends into actionable recommendations, and guiding how the business uses data to make smarter decisions.

You’ll be joining at a key stage in the company’s growth journey – with investment already made into their data infrastructure and appetite from all corners of the business to better leverage it. There’s strong backing for learning and development, and personal growth alongside the business.

Experience of Interest:

• Strong SQL and Tableau skills for working with customer-level data
• Experience in a marketing, commercial or customer analytics role
• Strong data storytelling and stakeholder communication skills
• Ability to work cross-functionally and help shape internal data expectations
• Ideally some experience working client-side (not essential)

Location: Leeds – hybrid (1 day a week onsite)

Benefits: Private medical, EV scheme, 25 days holiday (+ buy/sell), matched pension up to 7%, supported professional development

Interested? Send your CV or get in touch for a confidential chat.