Customer Information Apprentice

SOUTH WESTERN RAILWAY LIMITED; Basingstoke; On-site; GBP 40,000 - 60,000; Full time

Job description

Overview

Join our Customer Information apprenticeship and learn how to keep passengers and staff informed. You\'ll help monitor train services, share updates through announcements and social media, work with different teams, and keep records accurate. You\'ll also build skills through training and support.

Responsibilities

• Monitor train services and provide timely information
• Share updates through announcements and social media
• Collaborate with different teams to ensure accurate information
• Keep records accurate and up to date
• Engage in training and apply learning to your work

Course Information

• Course: Business administrator (level 3)
• Level: 3
• Route: Business and administration
• Apprenticeship Level: Advanced

Working Arrangements

• Working Week: Monday to Friday - with some flexibility. Shifts TBC.
• Expected Duration: 2 Years

This employer is part of the Disability Confident scheme, committed to employing disabled people.