Customer Implementation Project Manager

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Customer Implementation Project Manager, London

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Client:

APL Logistics

Location:

London, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

5586f2b9a8c1

Job Views:

8

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

At APL Logistics, we focus on connecting supply chains across Automotive, Consumer, Industrial, and Retail sectors globally. Join us to see how our business depends on our passionate colleagues, clients, and partners.

We foster an inclusive, welcoming, and supportive environment where we work as one to deliver results.

We are currently seeking a Customer Implementation Project Manager to join our Project Management & Customer Implementation Team.

Main responsibilities:

• Translate customer needs into APLL terminology and lead customer implementation, including onboarding and re-implementation when needed.
• Lead project management topics within our operational regional team.
• Coordinate with Systems, Processes, Training, and Agents Pillars on lean implementation opportunities.
• Gather and store information in operational systems like Customer Profiles and Quotations.
• Maintain constant communication with the National Continuous Improvement Managers.
• Transfer project goals to the operational regional team through meetings, documentation, and time management.

What we are looking for:

• Bachelor’s or master’s degree in project management, business administration.
• Proven experience in logistics operations.
• Process-driven and results-oriented with excellent communication and organizational skills.
• Systems affinity, knowledge, and experience.
• Conflict and stress management skills.
• Excellent presentation and communication skills, both written and verbal.
• Strong time management, organizational, and planning skills.
• Fluency in English is required; German is a plus.

What we offer:

• Participation in our global Cash Bonus Plan.
• Employer-funded public transport ticket (HVV ProfiTicket) or transportation allowance.
• Company pension scheme (bAV).
• Flexible working hours and a hybrid work model.
• Regular training and development opportunities within APL Logistics globally.
• A supportive team environment.
• Office located in Hamburg’s city center (Altstadt).