Customer Hire & Sales Co-Ordinator - Northampton

Kemp Recruitment Ltd; Irthlingborough; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment firm in the UK seeks a Customer Hire & Sales Co-ordinator to manage customer hires, exchanges, and breakdowns while maximizing sales opportunities. The ideal candidate will possess strong organizational and communication skills, with proficiency in Movex or similar systems. This role offers a chance to become a trusted contact for key accounts in a supportive team environment.

Qualifications

• Experience as a Customer Hire & Sales Co-ordinator or similar role.
• Ability to liaise effectively with depots for deliveries and paperwork.
• Proficiency in handling customer queries and resolving issues.

Responsibilities

• Process all hire requests accurately and promptly.
• Liaise with depots to supply plant and resolve delivery issues.
• Maximise revenue through add-on sales.

Skills

Customer service skills

Strong organisation

Communication skills

Tools

Movex or similar systems

Job description

Overview

We are looking for a Customer Hire & Sales Co-ordinator to handle customer on/off hires, exchanges, breakdowns, and related administration while maximising sales opportunities.

What You'll Be Doing

• Process all hire requests accurately and promptly
• Liaise with depots to supply plant, resolve delivery issues, and secure correct paperwork.
• Maximise revenue through add-on sales and converting off hires to on hires.
• Review hire reports weekly, correct discrepancies, and update records.
• Resolve invoice queries, process credits, and present damage reports on time.
• Source and rehire equipment at the best quality and price.
• Collate weekly KPI data.

What We\'re Looking for

• Experience as a Customer Hire & Sales Co-ordinator or similar.
• Strong organisation, communication, and customer service skills.
• Proficient in Movex or similar systems.

Why Join Us?

This is more than just a coordination role - it\'s a chance to become a trusted point of contact for key accounts, with plenty of variety and responsibility. You\'ll join a supportive team that values efficiency, initiative, and collaboration.

If this sounds like the challenge you\'ve been looking for, apply now to make your mark in a rewarding and engaging role or call Shane from Kemp Recruitment on (phone number removed) for more information