Customer Hire and Sales Co Ordinator

GAP Group Ltd.; Preston; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Customer Hire and Sales Coordinator to enhance customer relations and drive sales growth. This dynamic role requires managing customer queries and collaborating with internal teams to ensure satisfaction. The ideal candidate thrives in a fast-paced environment, demonstrating excellent administration skills and a commitment to detail. With a focus on internal promotion and development, this opportunity offers a chance to grow within a supportive team. Join a company that values its employees and provides numerous benefits, including a competitive salary, generous leave, and health initiatives.

Benefits

Profit Share

Loyalty Holidays

Staff Social Fund

Contributory Pension Scheme

Life Assurance

Cycle to Work Scheme

Health & Wellness Programs

Qualifications

• Experience in customer service, ideally in the Construction/Hire industry.
• Strong administration skills and attention to detail.

Responsibilities

• Manage customer queries and liaise with depots for requirements.
• Collate KPI data and produce performance reports.

Skills

Customer Service

Relationship Building

Administration Skills

Attention to Detail

Tools

MS Office

Job description

Our team is the best in the industry – is it time for you to join us?

The Role:

Based on the hire desk in our customer office, the Customer Hire and Sales Coordinator is responsible for ensuring that all business between our Major Account customer and GAP Group is carried out in an efficient and effective manner. This is a fast-paced role where you will be responsible for managing customer queries, liaising with GAP Group depots to ensure the customer's requirements are being met and identifying opportunities for sales growth. This is a varied and challenging role which will involve managing invoice and credit queries, collating weekly KPI data and producing performance reports when required.

About You

Successful applicants should demonstrate the following:

1. Significant experience working within a customer service role, preferably within the Construction/Hire industry.
2. Ability to work effectively within a fast-paced environment whilst building strong relationships with both internal and external stakeholders.
3. Excellent administration skills with experience using MS Office packages and strong attention to detail.
4. Driving licence is preferred but not essential.

About Us

GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays, and a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best, and as a company, we are always keen to promote internally.

Benefits include:

1. Competitive salary and bonus scheme
2. Up to 25 days annual leave plus bank holidays
3. The option to buy up to 5 days additional leave
4. Contributory Pension Scheme
5. Life Assurance
6. Employee Welfare Fund (Company-funded social events)
7. Cycle to Work Scheme
8. Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab, Eye Tests)

So what next?

If you fit the profile and are up for the challenge, we would love to hear from you! To apply, all you need to do is upload your CV and complete our short application form and we'll take it from there.

GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER