Customer Hire and Sales Co Ordinator

GAP Group; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading equipment hire company is seeking a Customer Hire and Sales Coordinator. In this role, you'll manage customer queries and liaise with depots to ensure service efficiency. Applicants should have significant customer service experience, ideally within the construction industry, and strong administration skills. The role offers a competitive salary, profit share, and numerous benefits such as up to 25 days annual leave and a contributory pension scheme.

Benefits

Competitive salary and bonus scheme

Up to 25 days annual leave plus bank holidays

Contributory Pension Scheme

Health & Wellness benefits

Qualifications

• Significant experience working within a customer service role.
• Ability to build strong relationships with stakeholders.
• Excellent administration skills with strong attention to detail.

Responsibilities

• Manage customer queries and liaise with depots.
• Identify opportunities for sales growth.
• Manage invoice and credit queries.

Skills

Customer service experience

Ability to work in a fast-paced environment

Strong administration skills

Relationship building

Tools

MS Office

Job description

Overview

Our team is the best in the industry - is it time for you to join us?

Responsibilities

Based on the hire desk in our customer office, the Customer Hire and Sales Coordinator is responsible for ensuring that all business between our Major Account customer and GAP Group is carried out in an efficient and effective manner.

This is a fast-paced role where you will be responsible for managing customer queries, liaising with GAP Group depots to ensure the customer's requirements are being met and identifying opportunities for sales growth. This is a varied and challenging role which will involve managing invoice and credit queries, collating weekly KPI data and producing performance reports when required.

Qualifications

Successful applicants should demonstrate the following:

• Significant experience working within a customer service role, preferably within the Construction/Hire industry.
• Ability to work effectively within a fast-paced environment whilst building strong relationships with both internal and external stakeholders.
• Excellent administration skills with experience using MS Office packages and strong attention to detail.
• Driving licence is preferred but not essential.

Benefits

GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays and a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.

• Competitive salary and bonus scheme
• Up to 25 days annual leave plus bank holidays
• The option to buy up to 5 days additional leave
• Contributory Pension Scheme
• Life Assurance
• Employee Welfare Fund (Company-funded social events)
• Cycle to Work Scheme
• Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab, Eye Tests)

How to apply

So what next?

If you fit the profile and are up for the challenge, we would love to hear from you!

To apply all you need to do is upload your CV and complete our short application form and we'll take it from there.

GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER