Customer-Focused Store Team Member (Flexible Hours)

Tesco Retail; Chippenham; On-site; GBP 18,000 - 26,000; Full time

Job summary

Tesco is hiring for a Store Colleague in the United Kingdom. Pay starts at £13.28 per hour and rises to £14.55 in M25 stores, with a guaranteed minimum of 16 hours per week (roles from 12 hours are also available).

You will provide friendly service, help customers, replenish shelves, assist at the checkout, and support online order picking and occasional deliveries. The role requires teamwork, initiative, and a customer-first mindset.

Qualifications

• Providing friendly, natural service to customers.
• Becoming confident with products and services and offering help when needed.
• Providing flexible support across the store (shelf replenishment, checkout, online order picking, delivery assistance).
• Making customer-focused decisions and completing store routines.
• Understanding how the role supports great service, sales, waste reduction and store performance.

Responsibilities

• Providing friendly, natural service and getting to know your customers.
• Being confident with our products and services and offering help when needed.
• Providing flexible support across the store, including shelf replenishment, checkout service, online order picking, occasional delivery assistance, and general service and replenishment duties.
• Making customer focused decisions and completing key store routines.
• Understanding how your role supports great service, strong sales, waste reduction and overall store performance.

Skills

Customer service

Teamwork

Flexibility

Initiative

Communication

Job description

Tesco is hiring for a Store Colleague in the United Kingdom. Pay starts at £13.28 per hour and rises to £14.55 in M25 stores, with a guaranteed minimum of 16 hours per week (roles from 12 hours are also available).

You will provide friendly service, help customers, replenish shelves, assist at the checkout, and support online order picking and occasional deliveries. The role requires teamwork, initiative, and a customer-first mindset.