Customer-Facing Store Assistant | Growth Path & Training

Toolstation Ltd; Wood Green; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

30 days holiday

Company pension and life assurance

Bonus scheme

Cycle to work program

Discounts at Travis Perkins companies

Health and wellbeing support (Aviva)

Job summary

Toolstation Ltd is seeking friendly, customer-focused staff to support daily store operations. You will help customers find goods, assist with deliveries, and keep the store tidy while delivering excellent service. Training is provided for all essential tasks, even for newcomers to retail.

The role emphasizes teamwork, reliability, and a proactive attitude to selling benefits like Toolstation Club and Trade Accounts when appropriate.

Qualifications

• No retail experience? No problem! All we ask is that you're committed to delivering excellent service.

Responsibilities

• Help customers find what they need and provide great service.
• Handle deliveries, warehouse tasks, and stock shelves; unpack stock and prepare orders.
• Keep the store clean and well-organised; roll up your sleeves during busy times.
• Chat with customers, ask the right questions to understand needs and provide options.
• Promote Toolstation Club and Trade Accounts where appropriate.

Skills

Customer service

Reliability

Flexibility

Teamwork

Job description

Toolstation Ltd is seeking friendly, customer-focused staff to support daily store operations. You will help customers find goods, assist with deliveries, and keep the store tidy while delivering excellent service. Training is provided for all essential tasks, even for newcomers to retail.

The role emphasizes teamwork, reliability, and a proactive attitude to selling benefits like Toolstation Club and Trade Accounts when appropriate.