Customer-Focused Retail Team Member | Food & Community

Cookfood; Eight Ash Green; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Paid breaks

Birthday/Move/Family leave

Staff profit share

Wellbeing program

30% staff discount

Team meals & events

Job summary

COOK is looking for a Retail Team Member to join our Colchester shop. You’ll welcome customers, help them plan menus, and ensure the shop is clean, well-stocked and welcoming. You’ll handle the till accurately and support stock deliveries and paperwork with a friendly, can-do attitude.

Experience isn’t essential, but a customer-facing background helps. We offer paid breaks, staff discounts, profit share and wellbeing programs as part of a supportive team at COOK.

Qualifications

• No experience required, but helpful for customer-facing roles.
• Excellent customer service and friendly communication are valued.
• Willingness to learn about products and promotions.

Responsibilities

• Offer remarkable service, the customer is always more important than anything else you are doing.
• Use your knowledge to help customers plan menus or advise on catering for occasions.
• We are a food business – make sure the shop always looks immaculate, clean and spotless, stock is replenished and rotated, and the freezers are full.
• Be a whizz on the till. Operate it efficiently and accurately.
• Understand the shop paperwork, necessary legal checks and their purpose.
• Open up the shop. Close the shop,End-of-day reconciliation
• Check in deliveries and placing orders, assist with stock taking as required.
• Look smart with apron, and name badge on at all times.

Skills

Customer service

Cash handling

Communication

Teamwork

Tools

POS system

Job description

COOK is looking for a Retail Team Member to join our Colchester shop. You’ll welcome customers, help them plan menus, and ensure the shop is clean, well-stocked and welcoming. You’ll handle the till accurately and support stock deliveries and paperwork with a friendly, can-do attitude.

Experience isn’t essential, but a customer-facing background helps. We offer paid breaks, staff discounts, profit share and wellbeing programs as part of a supportive team at COOK.