Customer-Focused Retail Sales Associate

Citi Trends, Inc.; Ayr; On-site; GBP 20,000 - 23,000; Full time

Job summary

Citi Trends, Inc. is seeking a Sales Associate to deliver exceptional customer service, maintain knowledge of merchandise, and support a positive work culture in-store operations.

The role emphasizes proactive engagement with customers, integrity, and effective communication within a dynamic retail environment. Responsibilities include processing transactions, assisting with price changes, maintaining store standards, and supporting management in loss prevention and inventory activities.

Qualifications

• Excellent communication and organizational skills.
• Flexible schedule including nights and weekends.
• Ability to perform basic mathematical calculations.

Responsibilities

• Processes freight.
• Assists with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently during transactions.
• Handles cash, checks and credit cards per policy.
• Obtains management approval for returns, voids and checks.
• Maintains store cleanliness and housekeeping duties.
• Provides customer service, greets customers, explains policies.
• Follows safety procedures and maintains professional appearance.
• Assists with merchandising on the sales floor according to stock levels.
• Explains exchange/refund policies to customers.

Skills

Excellent communication

Organizational skills

Flexible schedule nights & weekends

Education

High school diploma or equivalent

Job description

Citi Trends, Inc. is seeking a Sales Associate to deliver exceptional customer service, maintain knowledge of merchandise, and support a positive work culture in-store operations.

The role emphasizes proactive engagement with customers, integrity, and effective communication within a dynamic retail environment. Responsibilities include processing transactions, assisting with price changes, maintaining store standards, and supporting management in loss prevention and inventory activities.