Customer-Focused Retail Colleague | Flexible Hours

Tesco; Knaresborough; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Holiday allowance

Flexible working from day one

Colleague Clubcard discounts

Wellbeing services

Life cover

Job summary

Tesco is hiring a Store Colleague in the United Kingdom to help serve customers with warmth and pride across varied shifts. You will contribute across service, picking and replenishment areas, and apply training to keep store operations safe and efficient.

You’ll be a brand ambassador, meeting customers’ needs with great service, and supporting a diverse, welcoming team. The role supports flexible hours and a friendly, busy retail environment.

Qualifications

• A passion for delivering great service.
• The ability to build rapport with customers, ensuring they leave the store satisfied.
• Take initiative and make decisions that benefit customers.
• Work well within a team and communicate openly with others.
• Be at work on time, well presented and ready to be a brand ambassador.

Responsibilities

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within my store.
• Working across the store in our service, picking and replenishment areas where required.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about your stores performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being myself, living our values, making everyone feel welcome and always following our policies.
• At times, you may be required to accept deliveries into the store.

Skills

Customer service

Rapport building

Initiative

Teamwork

Punctuality

Job description

Tesco is hiring a Store Colleague in the United Kingdom to help serve customers with warmth and pride across varied shifts. You will contribute across service, picking and replenishment areas, and apply training to keep store operations safe and efficient.

You’ll be a brand ambassador, meeting customers’ needs with great service, and supporting a diverse, welcoming team. The role supports flexible hours and a friendly, busy retail environment.