Customer-Focused Retail Assistant: Hardware & Tools

Screwfix; Farnham; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

Discounts

Healthcare

Share save schemes

Training and development

Job summary

Screwfix is seeking a friendly Retail Assistant for our UK stores. You will welcome customers, understand their needs, guide them to the right products and ensure a smooth shopping experience.

You’ll support store operations, assists with deliveries and stock, and contribute to a fun, collaborative team environment. Working hours are rota-based with broad flexibility, including some evenings and weekends to support customers.

Qualifications

• Amazing at giving great service with a positive can-do, no-nonsense approach.
• Excellent communication and a friendly attitude towards customers.
• Willing to learn and adapt in a busy retail environment.
• Open to working across a rota including weekends.
• No prior retail experience required, just enthusiasm and reliability.

Responsibilities

• Host customers in-store, understand needs and guide to the right products.
• Help with deliveries and maintain store standards and stock.
• Be a positive team player helping the store run smoothly and efficiently.

Skills

Great service

Communication

Flexible

Teamwork

Willing to learn

Job description

Screwfix is seeking a friendly Retail Assistant for our UK stores. You will welcome customers, understand their needs, guide them to the right products and ensure a smooth shopping experience.

You’ll support store operations, assists with deliveries and stock, and contribute to a fun, collaborative team environment. Working hours are rota-based with broad flexibility, including some evenings and weekends to support customers.