Customer-Focused Retail Assistant (Fixed-Term)

Screwfix Direct Ltd.; Chelmsford; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Annual leave up to 33 days

Pension scheme

Life cover

Staff discount

Healthcare

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Training & development

Job summary

Screwfix is hiring a Retail Assistant for a fixed-term contract in the United Kingdom. You will welcome customers, identify their needs, guide them to the right products, and ensure a smooth shopping experience. You’ll also support warehouse tasks and stock management as part of a dynamic store team.

We offer comprehensive training, a busy yet supportive environment, and progression opportunities. The role includes a strong focus on customer care and teamwork, with a location-based hourly rate

Qualifications

• Outstanding customer service with a positive, can-do attitude.

Responsibilities

• Host customers in store, understand needs, guide to products, and make shopping easy.
• Maintain warehouse standards, assist with deliveries, stock, and order picking.
• Be a collaborative team member who contributes to a positive store environment.

Skills

Customer service

Communication

Team player

Willing to learn

Flexible

Reliable

Enthusiastic

Job description

Screwfix is hiring a Retail Assistant for a fixed-term contract in the United Kingdom. You will welcome customers, identify their needs, guide them to the right products, and ensure a smooth shopping experience. You’ll also support warehouse tasks and stock management as part of a dynamic store team.

We offer comprehensive training, a busy yet supportive environment, and progression opportunities. The role includes a strong focus on customer care and teamwork, with a location-based hourly rate