Customer-Focused Post Office Counter Clerk — Flexible Hours

Post Office; Tees Valley; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

In-store discounts

Pension plan

Employee assistance programme

Flexible shifts

Discounts

Job summary

TGJones is hiring a Post Office Counter Clerk to provide excellent customer service, handle transactions, and support colleagues in a busy retail setting.

The role involves working 21 or 28 hours per week across 5 out of 7 days, including weekends, with training provided to cover introduction, processes, and systems. Applicants must be over 18 and pass a safeguarding check. TGJones emphasizes a welcoming, inclusive environment with opportunities to grow.

Qualifications

• Must be over 18 and complete safeguarding check.
• Deliver exceptional customer service to all customers.
• Manage queues and ensure quick and simple access to services.
• Maintain governance standards and attention to detail.
• Be part of a team and support colleagues.

Responsibilities

• Deliver an exceptional customer service to all customers.
• Managing queues and ensuring that customers can access the services they need quickly and simply.
• Meeting high standards of governance and attention to detail.
• Being part of a team and supporting colleagues.

Skills

Customer service

Communication

Teamwork

Attention to detail

Adaptability

Job description

TGJones is hiring a Post Office Counter Clerk to provide excellent customer service, handle transactions, and support colleagues in a busy retail setting.

The role involves working 21 or 28 hours per week across 5 out of 7 days, including weekends, with training provided to cover introduction, processes, and systems. Applicants must be over 18 and pass a safeguarding check. TGJones emphasizes a welcoming, inclusive environment with opportunities to grow.