Customer-Focused Post Office Counter Clerk | Flex Shifts

TGJones; Swansea; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

In-store discounts

Generous 3rd party discounts

Employee assistance programme

Flexible shifts

Company pension

Job summary

TGJones is the fresh face of a much-loved British brand. As a Post Office Counter Clerk you’ll provide exceptional customer service to connect people across miles and time, to organise travel money and documents, and to take care of bills and banking.

We require safeguarding checks for applicants aged over 18 and offer a 3‑Day Training covering introduction, processes, practical skills and systems; training may take place at a different location with flexibility.

Qualifications

• Passion for customers with in-store experience.
• Confidence communicating within a team.
• Motivation to achieve excellent results and standards.
• Adaptability to meet company requirements and goals.

Responsibilities

• Delivering an exceptional customer service to all customers
• Managing queues and ensuring access to services quickly and simply
• Meeting high standards of governance and attention to detail
• Being part of a team and supporting colleagues

Skills

Customer service experience

Team communication

Motivation to achieve outcomes

Adaptability

Job description

TGJones is the fresh face of a much-loved British brand. As a Post Office Counter Clerk you’ll provide exceptional customer service to connect people across miles and time, to organise travel money and documents, and to take care of bills and banking.

We require safeguarding checks for applicants aged over 18 and offer a 3‑Day Training covering introduction, processes, practical skills and systems; training may take place at a different location with flexibility.