Customer-Focused Loss Prevention Specialist

The TJX Companies, Inc.; Dundee; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive Salary

Uniform Provided

Employee Benefits

Job summary

TK Maxx in Dundee is seeking a Loss Prevention Officer to help safeguard customers, colleagues and stock in a fast-paced retail environment.

You will be a friendly, visible presence at store entrances, deter loss on the sales floor and work with the store team to resolve conflicts. Full training will be provided to develop your security-focused skills and career with TJX Europe. We value customer service and teamwork.

Qualifications

• Experience in a customer-facing role, within a fast-paced retail environment or security role is ideal but not essential.

Responsibilities

• Be a visible, friendly presence at store entrances to support a positive customer experience.
• Deter loss on the sales floor and act as an ambassador for the loss prevention function.
• Work with the store team to maintain security of products and deliver effective conflict resolution when required.
• Remain calm and professional under pressure and communicate effectively.

Skills

Customer service

Communication skills

Calm under pressure

Conflict resolution

Self-motivated

Job description

TK Maxx in Dundee is seeking a Loss Prevention Officer to help safeguard customers, colleagues and stock in a fast-paced retail environment.

You will be a friendly, visible presence at store entrances, deter loss on the sales floor and work with the store team to resolve conflicts. Full training will be provided to develop your security-focused skills and career with TJX Europe. We value customer service and teamwork.