Customer-First Retail Sales Specialist

Voisins; United Kingdom; On-site; GBP 17,000 - 22,000; Part time

Job summary

Voisins in the United Kingdom is seeking a Sales Consultant to provide outstanding customer service in a fast-paced retail environment. You will guide customers with product knowledge and recommendations to help them make informed purchases, while keeping the department well presented and stocked.

You will process sales at the till, manage returns and exchanges, replenish stock, and support store campaigns.

Qualifications

• Experience in customer-facing retail is advantageous.
• Strong customer service focus.
• Able to work in a busy, fast-paced environment.
• Basic IT skills and confidence using till systems.
• Good attention to detail.

Responsibilities

• Deliver exceptional customer service in-store.
• Assist customers in selecting purchases based on needs and budget.
• Demonstrate product features clearly and engagingly.
• Maintain up-to-date product knowledge and stock levels.
• Process sales, returns, exchanges, and orders at the till.
• Replenish stock and maintain visually appealing displays.
• Monitor stock levels and report shortages.
• Support store campaigns and promotions.
• Collaborate with colleagues to meet department goals.
• Follow health and safety, security, and data protection policies.

Skills

Customer service

Communication skills

Interpersonal skills

Team player

IT skills

Tools

Till systems

Job description

Voisins in the United Kingdom is seeking a Sales Consultant to provide outstanding customer service in a fast-paced retail environment. You will guide customers with product knowledge and recommendations to help them make informed purchases, while keeping the department well presented and stocked.

You will process sales at the till, manage returns and exchanges, replenish stock, and support store campaigns.