Customer-First Retail Sales Associate

WH Smith PLC; Tees Valley; Hybrid; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work

Paid annual leave

Employee discounts

Deals with partners

Employee assistance

Job summary

WHSmith is looking for a Sales Assistant to deliver exceptional customer service and work either independently or as part of a team to uphold our store standards. You will handle stock replenishment and ensure displays are tidy, inviting, and easy to navigate for customers.

The role emphasizes teamwork, motivation, and adaptability to meet company goals. WHSmith offers salary, pension, cycle-to-work, annual leave, and employee discounts, plus access to partner deals and wellbeing support.

Qualifications

• Deliver exceptional customer service to all customers.
• Carry out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.
• Adaptable to meet company requirements and goals.

Responsibilities

• Deliver exceptional customer service to all customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

Skills

Customer service

Stock replenishment

Visual merchandising

Teamwork

Adaptable

Job description

WHSmith is looking for a Sales Assistant to deliver exceptional customer service and work either independently or as part of a team to uphold our store standards. You will handle stock replenishment and ensure displays are tidy, inviting, and easy to navigate for customers.

The role emphasizes teamwork, motivation, and adaptability to meet company goals. WHSmith offers salary, pension, cycle-to-work, annual leave, and employee discounts, plus access to partner deals and wellbeing support.