Customer-First Retail Assistant | Training & Benefits

Screwfix Direct Ltd.; City of Westminster; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

Staff discount 20% Screwfix/B&Q

Healthcare discount

Share save scheme

Job summary

Screwfix Direct Ltd. is looking for a proactive Retail Assistant to welcome customers, understand their needs, and guide them to the right products.

You’ll help with deliveries, stock, and ensuring high standards across the store while joining a supportive team and benefiting from excellent training and development opportunities. The role offers a competitive salary, 28 days of annual leave (increasing with service), a strong pension, life cover, and staff discounts, including 20% off Screwfix

Qualifications

• Excellent service with a positive attitude.
• Clear, friendly communication with customers.
• Eager to learn and develop in-store skills.
• Reliable, flexible, and enthusiastic team player.

Responsibilities

• Host customers in-store, understand needs, guide to products and essentials.
• Assist with deliveries and stock, maintain standards, pick orders.
• Be a positive team member, contribute to a friendly, efficient store environment.

Skills

Service excellence

Strong communication

Willing to learn

Friendly and reliable

Job description

Screwfix Direct Ltd. is looking for a proactive Retail Assistant to welcome customers, understand their needs, and guide them to the right products.

You’ll help with deliveries, stock, and ensuring high standards across the store while joining a supportive team and benefiting from excellent training and development opportunities. The role offers a competitive salary, 28 days of annual leave (increasing with service), a strong pension, life cover, and staff discounts, including 20% off Screwfix