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Customer Facing Online Banking Advisor GBP59k FTC 6 Months SHROPS
Adecco
Shrewsbury
On-site
GBP 59,000
Full time
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Job summary
An established industry player is seeking motivated Customer Advisors to enhance customer engagement in the Shrewsbury area. This role focuses on promoting online banking and digital services, requiring excellent customer service and communication skills. Full training will be provided, making this an excellent opportunity for those looking to enter the financial services sector. With a flexible working pattern and the chance to work across multiple branches, this position offers a dynamic work environment. If you are tech-savvy and eager to help customers embrace digital banking, this role is perfect for you.
Benefits
Qualifications
- Solid customer service skills are essential for success in this role.
- Previous experience in a customer-facing role is ideal.
Responsibilities
- Engage with customers to promote online banking and digital services.
- Provide training on mobile banking apps and digital channels.
Skills
Job description
Customer Facing Online Banking Advisor LONDON 59k FTC 6 Months
In Branch Customer Digital Services Advisor Banking Shrewsbury Area 6 Months FTC 59k per annum - 28 days holiday + Bank Holidays + 4% Pension Contribution Pro Rata Full time (5 days per week) in bank branch Financial Services (Retail Banking) Customer Services Training / Coaching
Our Retail Banking client is seeking highly motivated and personable customer facing Customer Advisors to engage with customers coming into the bank to promote and champion online banking and digital services available to them.
Acting as experts, you will promote the bank's mobile banking apps and help customers in branches to use all of the facilities available to them online and encourage customers to use the bank's digital channels.
Your high-level Customer Service skills will be essential to your success in this role.
It is likely that within your initial 6 months, you will operate from 2 separate branches.
Full training on digital and technology services will be provided with no previous experience required. However, if you have previously worked within a bank in a customer facing role and you are tech savvy - we would love to hear from you!
Required Essential Skills and Experience:
- Proven solid customer service skills
- Previous experience in a customer facing role would be ideal
- Previous coaching / training experience highly desirable
- Excellent communication skills
- Flexibility to travel up to 1 hour from home (expenses paid)
Location: Shrewsbury Area
Working Pattern: Monday - Friday in the branch
Salary: 59k per annum (6 months pro rata)
Contract: 6 Months FTC
If this role is of interest - apply now!
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