Customer Expert / Hot Food

TOUT'S Group.; Nailsea; On-site; GBP 40,000 - 60,000; Part time

Job summary

An established industry player in convenience retailing seeks passionate individuals to join their dynamic team. This role offers the opportunity to work in a fast-paced environment, contributing to a positive customer experience while learning from qualified chefs. The ideal candidate will thrive in teamwork, possess a friendly demeanor, and be flexible with working hours. Join a company that values fun and hard work, while enjoying benefits like a personalized rewards card that enhances your shopping experience. This is a fantastic opportunity to make a difference in a growing business.

Benefits

TOUT'S Card rewards

Discounts on shopping

Fuel discounts

Qualifications

• Must have a positive attitude and a friendly service orientation.
• Strong communication skills and ability to work in a team.

Responsibilities

• Learn from chefs to create in-house food-to-go range.
• Deliver excellent customer experiences and maintain store tidiness.
• Support colleagues and ensure high standards of display.

Skills

Positive attitude

Friendly service orientation

Strong communication skills

Team participation

Flexibility with working hours

Job description

Join a growing business that is driving to make a difference in the convenience retailing market. This award-winning store is looking for someone with drive and passion to contribute positively to its team.

Are you passionate about food? Do you strive to provide outstanding customer experiences? These are key focuses you will help fulfill. "TOUT’S Passionate about food" offers a fast-paced environment serving thousands of customers daily. We seek exceptional individuals eager to work in a customer-focused setting, contributing actively and positively to a team that values fun, hard work, and teamwork.

Key Responsibilities

1. Learn from qualified chefs in our kitchen to create our in-house food-to-go range.
2. Strive to create a warm, friendly, and enjoyable customer experience for every shopper, delivering excellent results and adding value daily.
3. Replenish stock and maintain tidiness across all store areas.
4. Support colleagues in all tasks as an active team member.
5. Ensure high standards of display and visual merchandising for a well-presented store.
6. Achieve sales, loyalty, and KPIs set by your manager.

Candidate Profile

• Positive attitude and friendly service orientation.
• Flexibility with working hours.
• Strong communication skills and team participation.
• Adherence to food handling and safety procedures.

Details

Hours: Part-time, working Monday, Friday, Saturday, and Sunday, from 5am to 1pm.

Hourly wage: Over 18s: £12.50/hour; Under 18s: £10/hour.

Application Process

If interested, please send your CV and covering letter to the store manager, John, at [e-mail], to join our Nailsea store team.

Additional Benefits

Feel Important with Your Own TOUT'S Card

Tout’s Card offers instant rewards, points accumulation, and discounts on shopping, including:

• 2p off per litre of fuel
• Points to redeem for shopping discounts