Customer Experience Specialist Service Advisor Apprentice

Mercedes-benz of Stevenage; Lowton Common; On-site; GBP 60,000 - 80,000; Full time

Job description

As a Customer Experience Specialist Service Advisor Apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels, and implementing changes to improve the customer journey and using appropriate resources and technology.

Course Information

Course: Customer service specialist (level 3)

Level: 3

Route: Sales, marketing and procurement

Apprenticeship Level: Advanced

Working Arrangements

Working Week: To be confirmed by employer.

Expected Duration: 15 Months