Customer Experience Specialist — In-Store & Digital

Sainsbury’s Group; Brompton; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail company in Brompton is looking for enthusiastic colleagues to ensure a great shopping experience. Responsibilities include providing customer service across various platforms, maintaining product organization, and assisting with inquiries. The ideal candidate will thrive in a team and fast-paced environment, demonstrating strong people skills and attention to detail. The role offers attractive benefits including discounts, free food, and wellbeing support.

Benefits

10% discount card

Free food and hot drinks

Generous holiday entitlement

Pension contributions matched

Sainsbury’s share schemes

Shopping discounts

Wellbeing support

Qualifications

• Friendly and welcoming with enthusiasm for helping customers.
• Comfortable discussing financial services with customers.
• Willing to work in a fast-paced environment.
• Attention to detail to maintain store cleanliness.

Responsibilities

• Provide excellent customer service at various touchpoints.
• Collect products and manage payments effectively.
• Assist customers with inquiries on products.
• Maintain organization in the stock room.

Skills

Customer service

Teamwork

Attention to detail

Flexibility

Job description

A leading retail company in Brompton is looking for enthusiastic colleagues to ensure a great shopping experience. Responsibilities include providing customer service across various platforms, maintaining product organization, and assisting with inquiries. The ideal candidate will thrive in a team and fast-paced environment, demonstrating strong people skills and attention to detail. The role offers attractive benefits including discounts, free food, and wellbeing support.