Customer Experience Specialist (Fixed-Term, UK)

LTA; Greater London; On-site; GBP 24,000 - 32,000; Full time

Job summary

The LTA is seeking a dedicated Specialist for our Customer Support Team to deliver high‑quality, customer‑centric support to tennis customers and colleagues. You will help shape new ways of working and drive efficient service both internally and externally.

This fixed‑term contract runs until 31 March 2027. UK right to work is required; interviews will be in person at the National Tennis Centre on 6th and 9th November 2026. Join a diverse team committed to inclusion and service excellence.

Qualifications

• RTW in the UK required to apply.
• Fixed-term contract until 31st March 2027.

Responsibilities

• Support and deliver new ways of working to achieve significant change through efficient and effective customer support solutions both internally and externally.

Job description

The LTA is seeking a dedicated Specialist for our Customer Support Team to deliver high‑quality, customer‑centric support to tennis customers and colleagues. You will help shape new ways of working and drive efficient service both internally and externally.

This fixed‑term contract runs until 31 March 2027. UK right to work is required; interviews will be in person at the National Tennis Centre on 6th and 9th November 2026. Join a diverse team committed to inclusion and service excellence.