Customer Experience Specialist

Wickes

Fenny Stratford

On-site

GBP 21,000 - 27,000

Full time

7 days ago
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Benefits offered by this job

Gain share bonus
Pension contribution
Annual leave 35 days
Colleague discount
Life assurance
Cycle to work

Job summary

Wickes in the United Kingdom is seeking a full-time Store Associate to deliver excellent customer service and support in-store operations. You will handle customer queries, assist with product selections, and help ensure an organized shop floor with well-stocked, correctly priced merchandise.

The role offers 39 hours per week, with shifts including Saturdays and flexible patterns (9:00 AM–6:00 PM or 11:00 AM–8:00 PM).

Qualifications

  • Experience in a customer-focused retail role.
  • Ability to deliver high levels of service to customers.

Responsibilities

  • Assist customers on the shop floor and provide product guidance.
  • Ensure shelves are stocked, pricing is accurate, and store standards are maintained.

Skills

Customer service
Retail experience

Job description

Wickes in the United Kingdom is seeking a full-time Store Associate to deliver excellent customer service and support in-store operations. You will handle customer queries, assist with product selections, and help ensure an organized shop floor with well-stocked, correctly priced merchandise.

The role offers 39 hours per week, with shifts including Saturdays and flexible patterns (9:00 AM–6:00 PM or 11:00 AM–8:00 PM).

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