Customer Experience & Sales Leader

Rituals; Glasgow; On-site; GBP 21,000 - 29,000; Full time

Job summary

Rituals in the United Kingdom is seeking a customer-focused ambassador to deliver exceptional service and confidently reach personal sales targets, while representing the brand. You will keep the boutique running smoothly, handle questions with confidence, and participate in product training to stay informed about stories behind each item.

This role emphasizes teamwork and guest experience in a fast-paced setting.

Responsibilities

• Deliver amazing customer service and know product stories inside out
• Win at sales and help others hit their targets while leading by example
• Be the problem-solver for customers and colleagues, handling complex questions
• Represent Rituals by following safety standards and keeping product knowledge up to date through training

Job description

Rituals in the United Kingdom is seeking a customer-focused ambassador to deliver exceptional service and confidently reach personal sales targets, while representing the brand. You will keep the boutique running smoothly, handle questions with confidence, and participate in product training to stay informed about stories behind each item.

This role emphasizes teamwork and guest experience in a fast-paced setting.