Customer Experience Pro: Retail & Fitting

Halfords; Chippenham; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Store discount 25%

Employee discount up to 50% on garage

Discount on breakdown cover

Cycle to work

Wagestream access

Life Assurance

Uniform

Job summary

Halfords in Chippenham is recruiting a retail assistant to help customers with product choices and provide friendly, efficient service. You’ll receive comprehensive product training and learn about Halfords services, including fitting services, to wow customers.

We value a proactive approach, strong communication, and the ability to work weekends. The role offers progression opportunities and a generous benefits package as part of a growing motoring and cycling business.

Qualifications

• Experience delivering great customer service in a retail sales environment.
• Proactive approach to helping customers and understanding their needs.
• Strong problem-solving skills.
• Availability to work on a rota basis, including weekends.
• Ideally some experience of working towards and achieving sales targets.

Responsibilities

• Assist customers with product selection and questions.
• Learn and demonstrate Halfords products and services to customers.

Skills

Customer service

Sales targets

Problem solving

Weekend availability

Retail experience

Job description

Halfords in Chippenham is recruiting a retail assistant to help customers with product choices and provide friendly, efficient service. You’ll receive comprehensive product training and learn about Halfords services, including fitting services, to wow customers.

We value a proactive approach, strong communication, and the ability to work weekends. The role offers progression opportunities and a generous benefits package as part of a growing motoring and cycling business.