Retail Customer Success Advisor

Halfords; Stafford; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Store discount 25%

Employee discount 50% off garage bills

Life Assurance

Uniform

Cycle to Work

Job summary

Halfords in the United Kingdom is seeking a Retail Sales Assistant to help customers find the right products and services. You’ll be trained to demonstrate and explain our range, including fitting services, and you’ll learn product knowledge to wow every customer.

You’ll deliver great service, work on a rota including weekends, and have the chance to progress your career within the Group. Salary is hourly, with rewards and discounts.

Qualifications

• Experience delivering great customer service, ideally in retail sales.
• A proactive approach to helping customers and understanding their needs.
• Good problem solving skills and a readiness to work weekends.
• Ideally some experience working towards and achieving sales targets.

Responsibilities

• Assist customers in-store with product recommendations and questions.
• Explain features and benefits, and demonstrate products and services.
• Support fitting services explanations and learn Halfords product knowledge.

Skills

Customer service

Proactive selling

Problem solving

Weekend availability

Sales targets experience

Job description

Halfords in the United Kingdom is seeking a Retail Sales Assistant to help customers find the right products and services. You’ll be trained to demonstrate and explain our range, including fitting services, and you’ll learn product knowledge to wow every customer.

You’ll deliver great service, work on a rota including weekends, and have the chance to progress your career within the Group. Salary is hourly, with rewards and discounts.