Customer Experience & Interior Design Advisor

Seymours Home; Darlington; On-site; GBP 20,000 - 28,000; Part time

Job summary

Seymours Home is seeking a Customer Experience & Interior Design Advisor in Darlington. This part-time role blends exceptional customer service with interior design, requiring strong communication and creativity. Candidates should be personable and willing to provide style advice while managing bespoke orders.

Qualifications

• GCSEs in English and Maths required.
• Excellent communication skills and a warm personality.
• Creative eye with an interest in interior design.

Responsibilities

• Support Senior Designer with customer design concepts and bespoke schemes.
• Provide in-store advice on design elements.
• Assist in social media content creation and customer service.

Skills

Communication

Creativity

Attention to detail

Education

GCSEs in English and Maths (Grade 4 or above)

Tools

Microsoft Word

Microsoft Excel

Adobe Photoshop

CAD

Job description

Customer Experience & Interior Design Advisor

Customer Experience & Interior Design Advisor

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Sign in to access AI-powered advices

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Direct message the job poster from Seymours Home

Equals One Ltd Providing Fixed Fee Advertising Solutions across premium job boards since 2009

Customer Experience & Interior Design Advisor

Salary dependent on skills and experience

Office based - Darlington DL1

Permanent, 3 days per week, with the flexibility to increase to 5 days during busy periods or to provide holiday cover.

About us

Seymour’s Home are a proud family-run business with a passion for quality, design, and great service. Based in the heart of Darlington’s Imperial Quarter, our beautiful store on Grange Road offers a curated selection of soft furnishings and lifestyle products from some of the world’s most respected brands - along with exclusive finds our customers love to discover. With frequent new arrivals and a reputation built on genuine customer care, we have created a shopping experience that keeps people coming back.

About the role

This is a hands-on, creative role that combines great customer service with a focus on interior design. You will support the Senior Designer and Business Owner across in-store, phone, and online channels - from giving style advice and managing bespoke orders to updating displays and assisting with social media. A flair for design, strong people skills, and attention to detail are key. CAD skills are a bonus, not a must.

What we value

• Integrity: We act with honesty, transparency and mutual respect.
• Consistency: Everyone gets the same clear and timely communication.
• Ownership: We take pride in our work and ensure every customer interaction is a positive one.

Key Responsibilities but not limited to:-

Interior Design & Creative Support

• Assist in developing design concepts and bespoke schemes for customers
• Offer in-store advice on wallpaper, paint, fabrics, and styling
• Support the maintenance and refresh of shop displays and window dressing
• Collaborate with the Senior Designer to handle custom orders and queries
• Edit product imagery (e.g. in Photoshop) and contribute to website content updates
• Deliver a welcoming, knowledgeable service in person and by phone
• Manage customer orders and liaise with suppliers where needed
• Keep pricing and signage up to date across the shop floor and windows
• Ensure the shop is well-stocked, tidy, and visually appealing
• Participate in Shop-Watch and help maintain a secure environment

Warehouse & Fulfilment Support

• Assist with packing and order fulfilment during busy periods or staff absence
• Contribute ideas to improve efficiency and workflow where relevant

Social Media & Marketing

• Help create, post, and manage engaging content across social channels
• Support efforts to grow audience engagement and reach
• Share responsibility for maintaining a clean and tidy shop and staff room

Education, Skills & Experience

• GCSEs (or equivalent) in English and Maths (Grade 4 or above)
• A warm, approachable personality and excellent communication skills
• A creative eye and an interest in interiors and design
• The ability to work well both independently and as part of a close-knit team
• Resilience, flexibility, and a can-do attitude
• CAD and Adobe Photoshop skills are desirable but not essential
• Competence with Microsoft Word and Excel is a plus

Interested? If you feel that you possess the relevant skills and experience please send your cv by return.

Please also include a cover letter explaining why you have applied for this role and your interest in interior design.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Part-time

Job function

• Job function

  Design and Customer Service

• Industries

  Retail Furniture and Home Furnishings

Referrals increase your chances of interviewing at Seymours Home by 2x

Get notified about new Customer Specialist jobs in Darlington, England, United Kingdom.

Darlington, England, United Kingdom 18 hours ago

Darlington, England, United Kingdom 3 days ago

Clinical Product Specialist Women's Health Care London and South East

Darlington, England, United Kingdom 1 month ago

Darlington, England, United Kingdom 1 week ago

Darlington, England, United Kingdom 1 week ago

Product Support Specialist, Robotic & Manuel

Darlington, England, United Kingdom 3 hours ago

Executive Assistant to the Director of Service Transformation - 31297

Darlington, England, United Kingdom 1 hour ago

Clinical Product Specialist CVUS Scotland/ Ireland

Darlington, England, United Kingdom 1 week ago

Clinical Product Specialist General Imaging and Point of Care North West

Darlington, England, United Kingdom 4 weeks ago

Decontamination & Domestic Services Manager

Darlington, England, United Kingdom 2 days ago

Darlington, England, United Kingdom 2 weeks ago

Darlington, England, United Kingdom 1 week ago

Darlington, England, United Kingdom 1 week ago

Darlington, England, United Kingdom 1 week ago

Darlington, England, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.