Customer Experience Executive - Remote

DEKALOGIC; Derby; Remote; GBP 20,000 - 25,000; Full time

Job summary

DEKALOGIC offers a FREE pre-employment training program for aspiring Customer Experience Executives seeking remote and hybrid roles. Participants will gain the necessary skills and qualifications to excel in customer service, ensuring a positive experience for customers through effective communication and problem-solving.

Benefits

Flexible schedules

Fully-funded training programme

Access to recognized qualifications

Qualifications

• Must be able to handle customer inquiries professionally.
• Capable of resolving customer issues efficiently.
• Proficient in recording accurate information.

Responsibilities

• Process outbound sales and customer service calls.
• Respond to and resolve customer questions and issues.
• Maintain attendance standards reliably.

Skills

Communication

Problem Solving

Job description

FREE REMOTE WORKING EMPLOYMENT PROGRAMME - 5-DAYS, ONLINE

Are you looking for a remote job as a Customer Experience Executive?

We work with some of the UKs largest employers to give you direct access to an incredible range of remote & hybrid customer service roles with flexible schedules for a healthy work-life balance.

Remote job opportunities are part of a FREE 5-day, fully-funded, pre-employment training programme to prepare you for remote roles and which includes nationally recognised qualifications.

This is a totallyfree (government funded)programme but some eligibility conditions will apply.

Programme Topics Include

• What is Remote & Hybrid Working?
• How To Set Up Your Home Office
• How To Stay Motivated
• Maintaining a Positive Mindset
• CV Workshop
• Application Support
• Customer Service & Business Admin Skills
• Equality & Diversity at Work
  
  

Limited places are available so apply online now!

Customer Experience Executive Job Overview

In a remote customer service job, youll handle customer inquiries and provide solutions, creating a positive experience. These work from home & hybrid customer service jobs demand a mix of talents, such as communication and problem-solving. Check out the latest virtual customer service jobs and companies hiring!

Responsibilities Include

• Professionally process outbound sales and/or customer service calls
• Respond to customer questions.
• Resolve customer issues.
• Record and verify accurate information on all calls.
• Maintain consistent, reliable attendance standards.
  
  

If you are looking for an exciting opportunity to develop your skills as a remote customer service operative this will be ideal for you.

Apply online today!

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