Customer Experience Executive - Remote

DEKALOGIC; Derby; Remote; GBP 25,000 - 35,000; Full time

Job summary

DEKALOGIC recrute un Customer Experience Executive en télétravail. Ce rôle implique la gestion des demandes des clients, avec des responsabilités axées sur la communication et la résolution de problèmes. Dans le cadre d'un programme de formation gratuit, vous développerez des compétences essentielles pour réussir dans le service client.

Qualifications

• Capacité à traiter des appels entrants et sortants.
• Compétences en service à la clientèle.
• Capacité à résoudre des problèmes efficacement.

Responsibilities

• Traiter les appels de service à la clientèle de manière professionnelle.
• Répondre aux questions des clients.
• Enregistrer des informations précises lors des appels.

Skills

Communication

Problem-Solving

Customer Service

Job description

Join to apply for the Customer Experience Executive - Remote role at DEKALOGIC

Join to apply for the Customer Experience Executive - Remote role at DEKALOGIC

FREE REMOTE WORKING EMPLOYMENT PROGRAMME - 5-DAYS, ONLINE

Are you looking for a remote job as a Customer Experience Executive?

We work with some of the UKs largest employers to give you direct access to an incredible range of remote & hybrid customer service roles with flexible schedules for a healthy work-life balance.

Remote job opportunities are part of a FREE 5-day, fully-funded, pre-employment training programme to prepare you for remote roles and which includes nationally recognised qualifications.

This is a totallyfree (government funded)programme but some eligibility conditions will apply.

Programme Topics Include

• What is Remote & Hybrid Working?
• How To Set Up Your Home Office
• How To Stay Motivated
• Maintaining a Positive Mindset
• CV Workshop
• Application Support
• Customer Service & Business Admin Skills
• Equality & Diversity at Work
  
  

Limited places are available so apply online now!

Customer Experience Executive Job Overview

In a remote customer service job, youll handle customer inquiries and provide solutions, creating a positive experience. These work from home & hybrid customer service jobs demand a mix of talents, such as communication and problem-solving. Check out the latest virtual customer service jobs and companies hiring!

Responsibilities Include

• Professionally process outbound sales and/or customer service calls
• Respond to customer questions.
• Resolve customer issues.
• Record and verify accurate information on all calls.
• Maintain consistent, reliable attendance standards.
  
  

If you are looking for an exciting opportunity to develop your skills as a remote customer service operative this will be ideal for you.

Apply online today!

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Administrative and Support Services

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