Customer Experience Executive

Hardy Booth Recruitment; Bramhall; On-site; GBP 23,000 - 25,000; Full time

Job summary

A recruitment agency in Bramhall is looking for a Customer Experience Executive to join their vibrant team. In this full-time role, you'll deliver exceptional service and represent the company as the first point of contact. The ideal candidate will be articulate, ambitious, and excellent at problem-solving, thriving in a fast-paced environment. This position is office-based with a dynamic company culture including various incentives and benefits.

Benefits

In-office social spaces

Team incentives

Flexible work environment

Qualifications

• Must be articulate and love people.
• Excellent problem-solving skills required.
• Must thrive in a fast-paced environment.

Responsibilities

• Deliver a world-class customer experience to all stakeholders.
• Manage all communication lines including social media.
• Act as the first point of contact for the business.

Skills

Ambition

Articulate communication

Problem-solving

Team player

Positive mindset

Job description

Customer Experience Executive - Bramhall - £23,500 - £25,000 DOE + Benefits

Full-time - Office-based

A fabulous accountancy and payroll company in Stockport is looking for a Customer Service Executive to join their bustling team in their state-of-the-art office in Bramhall, Stockport.

Culture fit is everything and this one is ROCKIN'... there's bars in the office... yes, that's right... plural!
There are broad incentives, socials, basketball hoops, ping pong, pool, you name it! They've just spent over 1 million refurbing the office.
They have more benefits than you can shake a stick at!

Working hours: 8:30-6pm Monday to Friday. You will:

• Represent the business as a frontline ambassador and first point of contact, a team player with a can-do attitude.
• Deliver a world-class customer experience to all employees, contractors, partners, and third parties without exception.
• Act with honesty and integrity when delivering service support whilst exhibiting the core behaviours and values.
• Work individually and collectively toward core objectives, team goals, SLA’s, and KPI’s whilst displaying a can-do attitude and positive mindset.
• Manage all communication lines - WhatsApp, emails, calls, and online presence - Trustpilot and Google Reviews.

Suitable for Stockport or Cheshire-based candidates who:

• Are ambitious & love a challenge.
• Are articulate.
• Want to be part of a buzzing team & culture.
• LOVE people & providing exceptional service.
• Are excellent at solving problems.
• Want to work in a growth & fast-paced environment.

Interested? Submit your CV or contact Sarah or Sophie at Hardy Booth Recruitment for more information.

Phone: [phone]
Email: [e-mail]

Disclaimer

Hardy Booth Recruitment Ltd operates as an employment agency and employment business. We are committed to equal opportunity and welcome applications from persons of any age or experience.