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Customer Experience Events Sports VIP

Connections Recruitment

Sale

On-site

GBP 25,000 - 35,000

Full time

3 days ago
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Job summary

A dynamic events management company in the UK is seeking an Events Operations Coordinator to ensure smooth operations of VIP hospitality packages. The ideal candidate will have strong organisational skills, a proactive approach, and the ability to handle various tasks under pressure. Prior experience in administration or events and proficiency in Microsoft Office are essential. This role offers a unique opportunity to work behind the scenes at prestigious sports and music events.

Qualifications

  • Previous experience in administration, operations, logistics, or events.
  • Ability to work well under pressure in a busy environment.
  • Comfortable using Microsoft Office applications.

Responsibilities

  • Coordinate the smooth running of VIP hospitality packages.
  • Manage the fulfilment process ensuring timely delivery.
  • Liaise with clients regarding event details.
  • Keep detailed and accurate records of orders and logistics.
  • Support the operations team with general admin tasks.

Skills

Organisational skills
Attention to detail
Proactive attitude
Communication skills

Tools

Microsoft Excel
Microsoft Word
Microsoft Outlook

Job description

Our client is a fast-growing and ambitious company specialising in corporate hospitality, VIP tickets, and exclusive experiences for top sports and music events.

They work with corporate clients and high-net-worth individuals, delivering seamless and memorable experiences at some of the world’s most prestigious events.

We’re recruiting for an Events Operations Coordinator to join their team. This role is perfect for someone who is highly organised, thrives in a fast-paced environment, and enjoys being part of the behind-the-scenes operations that make VIP events run smoothly.

Key Responsibilities

  • Coordinate the smooth running of VIP hospitality packages from purchase to post-event follow-up
  • Manage the fulfilment process, ensuring tickets, passes, and packages are prepared and delivered accurately and on time
  • Liaise with clients regarding event details such as parking, dietary requirements, and ticket app access (not a high-volume call role)
  • Work closely with internal teams and external partners to ensure every booking is executed to the highest standard
  • Keep detailed and accurate records of orders, client requirements, and event logistics using Microsoft Excel, Word, and Outlook
  • Handle any queries or issues efficiently, ensuring clients receive a first-class experience
  • Support the operations team with general admin and event preparation tasks
What We’re Looking For
  • Previous experience in administration, operations, logistics, or events (hospitality or sports/music events is a bonus)
  • Excellent organisational skills and strong attention to detail
  • A proactive, professional, and solutions-focused attitude
  • Ability to work well under pressure in a busy, deadline-driven environment
  • Confident written and verbal communication skills
  • Comfortable using Microsoft Excel, Word, and Outlook
  • Well-presented, professional, and able to represent a premium brand
If you’re organised, thrive on variety, and love the idea of working behind the scenes at major sports and music events, apply today!
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