Customer Experience Center Briefing & Logistics Manager

Principle HR; City Of London; On-site; GBP 65,000 - 76,000; Full time

Job summary

A global technology firm based in London is seeking a detail-driven Customer Experience Center Briefing & Event Logistics Manager for a 4-month contract. In this role, you will manage logistics for events, collaborate with account teams, and interact with senior stakeholders. The ideal candidate has over 4 years of experience in event management and excels under high-pressure situations, ensuring seamless execution of executive briefings and events.

Qualifications

• 4+ years' experience in event management or executive administration.
• Proven ability to manage high-profile events with attention to detail.
• Experience working with C-suite and senior stakeholders.

Responsibilities

• Manage logistics for executive briefings and events.
• Shape briefing agendas in collaboration with account teams.
• Schedule all events efficiently using the busy calendar.

Skills

Event management

Communication skills

Stakeholder management

Logistics coordination

Tools

Google Suite

Microsoft Office

Job description

Customer Experience Center Briefing & Event Logistics Manager

Global Technology firm

London EC1 | 4-month contract | 90% on-site

Salary Range available: £65,000 - £76,000

Are you a detail-driven events professional who thrives in high-stakes environments? We're looking for an Customer Experience Center Briefing & Event Manager to join a dynamic Customer Experience Centre in London. This is a fast-paced, front-facing role where no two days look the same.

The Role

As the first point of contact for guests - from C-suite executives and VPs to engineers and product managers - you'll ensure every experience runs seamlessly. You'll balance multiple executive briefings and events, managing logistics end-to-end and partnering with account teams to deliver exceptional outcomes.

What You'll Do

• Own the logistics for executive briefings and events - catering, room setup, A/V, agendas, printing, and travel arrangements.
• Collaborate with account teams to shape briefing agendas that align with customer goals.
• Manage the centre's busy calendar, scheduling all events efficiently.
• Provide executive-level communication and support, from pre-event planning through to post-event follow-up.
• Partner with global colleagues, technology support, and logistics teams to ensure flawless execution.

What We're Looking For

• 4+ years' experience in executive briefing centres, events, or executive administration.
• Proven ability to manage multiple high-profile events with attention to detail.
• Confident working with C-suite and senior stakeholders.
• Outstanding communication and interpersonal skills.
• Tech-savvy - comfortable with Google Suite and Microsoft Office.
• Proactive, solutions-focused, and thrives under pressure.

Why Apply?

This is an opportunity to step into a pivotal role where your organisational skills, stakeholder management, and event expertise will have an immediate impact. You'll be at the heart of customer engagement, shaping experiences that influence key business partnerships.