Customer Experience Associate - Remote

DEKALOGIC; Nottingham; Remote; GBP 20,000 - 30,000; Full time

Job summary

DEKALOGIC is offering a unique opportunity for individuals interested in remote work as a Customer Experience Associate. Their FREE 5-day pre-employment training program prepares candidates for customer service roles, enhancing skills necessary for effective communication and problem resolution in remote environments. Participants will develop vital business and admin skills while obtaining nationally recognized qualifications.

Qualifications

• Skills in communication and problem-solving required.

Responsibilities

• Professionally process outbound sales and customer service calls.
• Respond to customer questions and resolve issues.
• Maintain accurate records of calls.

Skills

Communication

Problem-solving

Job description

FREE REMOTE WORKING EMPLOYMENT PROGRAMME - 5-DAYS, ONLINE

Are you looking for a remote job as a Customer Experience Associate?

We work with some of the UKs largest employers to give you direct access to an incredible range of remote & hybrid customer service roles with flexible schedules for a healthy work-life balance.

Remote job opportunities are part of a FREE 5-day, fully-funded, pre-employment training programme to prepare you for remote roles and which includes nationally recognised qualifications.

This is a totallyfree (government funded)programme but some eligibility conditions will apply.

Programme Topics Include

• What is Remote & Hybrid Working?
• How To Set Up Your Home Office
• How To Stay Motivated
• Maintaining a Positive Mindset
• CV Workshop
• Application Support
• Customer Service & Business Admin Skills
• Equality & Diversity at Work
  
  

Limited places are available so apply online now!

Customer Experience Associate Job Overview

In a remote customer service job, youll handle customer inquiries and provide solutions, creating a positive experience. These work from home & hybrid customer service jobs demand a mix of talents, such as communication and problem-solving. Check out the latest virtual customer service jobs and companies hiring!

Responsibilities Include

• Professionally process outbound sales and/or customer service calls
• Respond to customer questions.
• Resolve customer issues.
• Record and verify accurate information on all calls.
• Maintain consistent, reliable attendance standards.
  
  

If you are looking for an exciting opportunity to develop your skills as a remote customer service operative this will be ideal for you.

Apply online today!