Customer Experience Associate | Growth, Benefits & Training

Wickes; Newmarket; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Gain-share bonus

Pension contribution

Annual leave

Staff discount

Cycle to work

Job summary

Wickes Newmarket is seeking a customer-focused retail assistant for a permanent full-time role. You’ll greet customers, answer questions, help locate products and keep the store welcoming and well-organised.

You’ll receive training, benefits including a gain-share bonus, pension contributions and generous annual leave, plus staff discounts. Previous retail experience is valued, but training and support are provided to help you grow.

Qualifications

• Customer-focused approach with high level of service.
• Experience in a similar role is preferred.

Responsibilities

• Deal with and assist customers daily in-store.
• Provide helpful and friendly service.
• Support customer experience and participate in training.

Skills

Customer service

Retail experience

Communication skills

Job description

Wickes Newmarket is seeking a customer-focused retail assistant for a permanent full-time role. You’ll greet customers, answer questions, help locate products and keep the store welcoming and well-organised.

You’ll receive training, benefits including a gain-share bonus, pension contributions and generous annual leave, plus staff discounts. Previous retail experience is valued, but training and support are provided to help you grow.