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A leading banking institution is seeking a Customer Experience Advisor to provide outstanding service at their Lurgan branch. You'll assist with customer transactions and queries, fostering relationships while adapting to diverse activities. The role offers a starting salary of £24,000 and a comprehensive benefits package, including a £500 cash allowance and 25 days of holiday. Ideal candidates are flexible team players with strong communication skills and an eagerness to exceed customer expectations.
Customer Experience Advisor | S1 | Retail & Business Banking | Customer Interactions | Lurgan Branch
Country: United Kingdom
Join our community.
We are currently recruiting for full time Customer Service colleagues on a 12 month fixed term contract, with a base salary of £24,000 along with an additional £500 flexible benefit.
For our customers, you'll be more than just the friendly face and voice of Santander. You'll be a listener and problem solver. Whether you're helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you'll never know what the next challenge will be.
What's not in doubt is that you'll have plenty of support. Life in a branch can be busy, varied and challenging, so we're a close-knit team.
You'll be totally flexible in your approach and comfortable in undertaking a broad range of activities. This means not limiting your time and focus on one particular element of your role. You'll thrive on the variety this gives you and take satisfaction for operating in a multi-skilled environment. You're the eyes and ears of our business after all.
The difference you'll make:
What you'll bring:
It would also be nice for you to have:
What else you need to know:
Inclusion
At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.
How we'll reward you.
Right to work in the UK.
Every individual must have the right to work in the UK to commence employment with Santander either by way of nationality, visa or work permit. If you do require a working visa / permit this will not influence our decision on whether to progress your application. However, if you do not have a right to work, or an application for a working visa / permit is unsuccessful, Santander will not proceed with your application and will withdraw any conditional offer previously made.
What to do next:
If this sounds like a role you're interested in, then please apply.
If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through email. You can contact us at resourcing@santander.co.uk.