Customer Experience Advisor - In-Store & Online

Sainsbury’s Group; Chesham; Presencial; GBP 12.000 - 17.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Discount card

Holiday entitlement

Sainsbury's share schemes

Shopping discounts

Wellbeing support

Descripción de la vacante

Sainsbury’s Group is hiring a Customer Advisor to deliver exceptional service to customers visiting stores for shopping or order collection. You will assist on tills, at collection counters and across the shop floor, helping customers with questions and guiding product recommendations.

The role supports flexible, part-time hours across weekdays and weekends, with training to empower you to handle a variety of customer scenarios and use new digital tools as needed.

Formación

• You must be above the school-leaver age in your country.
• You must have Right to Work eligibility in the UK.
• Most roles are part-time with shifts including weekdays and weekends.

Responsabilidades

• Deliver excellent customer service on the tills, website screens on the shopfloor and at the collection counter.
• Collect products from the stock area for customers, take payments and process refunds.
• Be present on the shop floor to assist customers and advise on products, supporting in the stock room when busy.
• Build knowledge about products, services and promotions to provide recommendations.

Descripción del empleo

Sainsbury’s Group is hiring a Customer Advisor to deliver exceptional service to customers visiting stores for shopping or order collection. You will assist on tills, at collection counters and across the shop floor, helping customers with questions and guiding product recommendations.

The role supports flexible, part-time hours across weekdays and weekends, with training to empower you to handle a variety of customer scenarios and use new digital tools as needed.