Customer Experience Administrator (Part Time)

Element Materials Technology Ltd.; Street; On-site; GBP 12,000 - 20,000; Part time

Job summary

Element Materials Technology Ltd. is seeking a part-time Customer Experience Administrator for its Lloydminster Depot. This role involves various responsibilities, including assisting with shipping, customer support, and maintaining quality standards, while requiring a science background and strong organizational skills.

Qualifications

• Desirable to have a science background in the Environmental Sector.
• At least 2 years of relevant experience.
• Willingness to acquire and apply new skills.

Responsibilities

• Assist with all aspects of work at the Lloydminster depot.
• Help maintain Health and Safety and Quality standards.
• Assist with planning and executing projects.

Skills

Organizational skills

Communication skills

Quality focus

Physical fitness

Self-motivated

Education

Science background

Job description

Overview

Element has an opportunity for a Customer Experience Administrator whose primary responsibility is to assist with Login, shipping, and Client Services at the Lloydminster Depot. This is a part-time role, with an estimated schedule of 20 hours per week.

Responsibilities

• Assist with and learn all aspects of work at the Lloydminster depot, including Shipping, Login, Customer Support, Quality, and Safety.
• Willingness to acquire new skills in the above areas and apply them practically is essential.
• Assist with planning and executing projects.
• Help maintain Health and Safety and Quality standards within a UKAS accredited 17025 quality management system.

Skills / Qualifications

• A science background is desirable, preferably within the Environmental Sector.
• At least 2 years of relevant experience.
• Physical fitness and ability to work on your feet and handle samples for extended periods.
• A strong focus on quality and determination to complete tasks under challenging conditions.
• Self-motivated team player with excellent organizational and communication skills.
• Willingness to learn new skills and apply them practically.

#LI-TK1

Company Overview

Element is one of the fastest-growing testing, inspection, and certification companies worldwide. We operate from over 270 sites across 30 countries with more than 9,000 employees. Our purpose is to ‘Make tomorrow safer than today’.

We help customers ensure their products, materials, processes, and services are safe, compliant, and fit for purpose—from R&D to regulatory approvals and production. Our global network of scientists, engineers, and technologists supports customers in achieving quality assurance, sustainable outcomes, and market access.

Despite our global presence, working at Element feels like being part of a smaller company. We empower employees to develop their careers and reward excellence and integrity with growth opportunities.

Our role in creating a safer world is significant, and industries worldwide depend on our precision and attention to detail.

Diversity Statement

At Element, we prioritize our people. We are an equal opportunity employer that values diversity and inclusion, aligned with our vision to become “the world’s most trusted testing partner”.

All qualified candidates will be considered based on objective, work-related criteria, regardless of age, disability, ethnicity, gender, marital status, race, religion, dependents, sexual orientation, gender identity, or other characteristics, in accordance with applicable laws.