Customer Experience Administrator (Part Time)

Element Materials Technology Ltd.; Street; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking a Customer Experience Administrator to join their team. This part-time role involves assisting with shipping, client services, and maintaining quality standards at the depot. The ideal candidate will have a science background, relevant experience, and a strong focus on quality. This opportunity offers a chance to develop new skills in a supportive environment, contributing to the company's mission of ensuring safety and compliance in testing and inspection services. Join a growing team that values integrity and excellence in creating a safer world.

Qualifications

• 2 years relevant experience in customer service or related field.
• Strong focus on quality and ability to work under challenging conditions.

Responsibilities

• Assist with shipping, customer support, and quality maintenance.
• Learn and apply new skills in various operational areas.

Skills

Organizational Skills

Communication Skills

Quality Focus

Physical Fitness

Team Player

Adaptability

Education

Science Background

Job description

Overview

Element has an opportunity for a Customer Experience Administrator whose prime responsibility is to assist with Login, shipping and Client Services in the Lloydminster Depot. This is a part-time role, with an estimated schedule of 20 hours per week.

Responsibilities

• Assist and learn all aspects of work at the Lloydminster depot, including Shipping, Login, Customer Support, Quality, and Safety.
• A willingness to embrace new skills in the above mentioned areas and apply them in a practical context is considered a prerequisite.
• Assist with planning and execution of projects.
• Assist with maintenance of Health and Safety and Quality standards within a UKAS accredited 17025 quality management system.

Skills / Qualifications

• Science background desirable (preferably within the Environmental Sector).
• 2 years relevant experience.
• Physical fitness and ability to withstand the challenging working conditions presented by working on your feet and handling samples for extended periods.
• Strong and determined quality focus with indefatigable determination to get the job done under the most challenging conditions.
• Self-motivated team player with excellent organizational and communication skills.
• Willingness to embrace new skills and apply them in a practical context is considered a prerequisite.

Company Overview

Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.

When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.

While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.

Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

Diversity Statement

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.

All suitably qualified candidates will receive consideration for employment on the basis of objective work-related criteria and without regard for age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, gender identity, or other characteristics in accordance with the applicable governing laws.