Customer Engagement Advisor (French Speaker)

JR United Kingdom; Folkestone; On-site; GBP 29,000 - 34,000; Full time

Job summary

A leading company is seeking dynamic individuals for the role of Customer Engagement Advisor in Folkestone. Candidates must have a passion for customer service and sales, excellent communication skills, and fluency in both English and French. The position offers comprehensive training and a competitive salary, with opportunities for career growth and discounts across various retail outlets.

Benefits

Competitive salary with enhanced weekend rates

Comprehensive training and development opportunities

Free on-site parking

Discounted travel

Retail discounts

Qualifications

• Passion for customer service and sales.
• Strong abilities in problem-solving and following procedures.
• Fluency in English and French is essential.

Responsibilities

• Provide world-class customer service through inbound calls.
• Achieve sales targets and create memorable customer experiences.
• Interact with customers face-to-face in English and French.

Skills

Customer service

Sales

Communication skills

Interpersonal skills

Problem-solving

Fluency in English

Fluency in French

Computer skills

Job description

Social network you want to login/join with:

Customer Engagement Advisor (French Speaker), folkestone

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Client:

Manpower

Location:

folkestone, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

09.07.2025

Expiry Date:

23.08.2025

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Job Description:

Are you a customer service superstar with a flair for sales?

We're seeking dynamic individuals to join our client's fast-paced customer service team. If you thrive on building relationships, hitting targets, and delivering exceptional experiences, this could be your next big adventure.

What you'll do:

• Provide world-class customer service through inbound calls
• Achieve sales targets while creating memorable customer experiences
• Expand your skills by working across different channels (Twitter, Webchat)
• Interact with customers face-to-face in English and French terminal buildings
• Benefit from comprehensive training and ongoing support

What you'll need:

• A passion for customer service and sales
• Excellent communication and interpersonal skills
• Strong computer and data entry skills
• Ability to work efficiently and follow procedures
• Strong problem-solving abilities
• Fluency in English and French

What we offer:

• Competitive salary starting at £29163.42 with enhanced weekend rates
• Comprehensive training and development opportunities
• Free on-site parking and discounted travel
• Discounts at various retail outlets

Ready to embark on an exciting new challenge?
Join our client's dynamic team and help them provide the quickest, easiest, and most eco-friendly way to cross the Channel.

Apply now!

Manpower is acting as a Recruitment Business for this role.