Customer Educator (8-month FTC)

RLDatix; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

An innovative company in healthcare is seeking a UK-based Customer Educator for an 8-month Fixed-Term Contract. This role focuses on delivering engaging training on software solutions, updating materials, and ensuring clients gain maximum value from our services. Join us to make a meaningful impact in patient care!

Benefits

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Retirement plan

Paid time off

Paid holidays

Qualifications

• Experience as a software trainer, ideally in healthcare.
• Proven ability to conduct virtual training for small groups.

Responsibilities

• Deliver training courses online to individuals and small groups.
• Update training manuals and course content.
• Assess training effectiveness and revise materials as needed.

Skills

Software training

Virtual training sessions

Clear instruction

Written communication

Adaptability

Education

Level 3 Award in Education and Training

Job description

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UK - Customer Educator (8-month Fixed-Term Contract)

RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.

At RLDatix we’re making healthcare safer, together. Our shared passion for meaningful work drives us, while a supportive, respectful culture makes it all possible. As a team, we collaborate globally to reach our ultimate goal—helping people.

We’re looking for a UK-based Customer Educator to join our Academy team to help deliver expert training on RLDatix Healthcare and Medics software. This role plays a key part in helping our clients get the most value from our solutions, contributing directly to safer patient care.

This is a temporary role due to an internal secondment, offering a meaningful opportunity to make an impact in a high-growth, mission-driven company.

How You’ll Spend Your Time

Delivering training courses online to individuals and small groups across the UK

Updating training manuals and course content in line with the latest software releases

Assessing training effectiveness and revising materials or delivery methods as needed

Working with the Academy Team Lead to align training with business and client needs

Entering training session data and feedback into the internal training database

Researching and preparing lessons to meet diverse learner needs

What Kind of Things We’re Most Interested in You Having

Experience as a software trainer, ideally within a healthcare setting

Experience delivering training using RLDatix Medics products (preferred)

Proven ability to conduct virtual training sessions for small groups or individuals

Confidence in delivering clear, engaging instruction to audiences of varying skill levels

Strong written communication skills to create clear and effective learning materials

Patience, tact, and adaptability to motivate learners with differing experience levels

Level 3 Award in Education and Training or equivalent ICT training experience

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Our benefits package includes health, dental, vision, life, disability insurance, retirement plan, paid time off, and paid holidays.

RLDatix is an equal opportunity employer and is committed to ensuring a fair and consistent recruitment process in accordance with UK law, including the Equality Act 2010. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to [emailprotected] .

All offers of employment are subject to the successful completion of background checks. Any personal data provided in your application will be processed in accordance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). By submitting your application, you consent to the processing of your personal data for recruitment purposes.