Customer-Driven F&B Team Member | Flexible Weekend Shifts

National Trust for Places of Historic Interest or Natural Beauty; Basingstoke; Hybrid; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Substantial pension

Free entry to National Trust places

Season ticket loan

EV car lease scheme

Discounts on goods and services

Holiday allowance up to 32 days

Job summary

The National Trust is seeking a Food and Beverage Team Member to deliver friendly, attentive service in a cafe setting. You will work front-of-house, greeting customers, serving food and drinks, and helping with displays and signage to ensure a welcoming environment. The role requires weekend availability and a flexible approach to shifts.

No prior experience is required; you’ll receive induction, allergen training, and opportunities for further development within a lively, customer-focused team.

Qualifications

• No experience required, but great service and attitude are valued.
• Enjoy working with people and providing outstanding hospitality.
• Willingness to learn and adapt in a busy cafe/food service environment.

Responsibilities

• Greet customers and look after guests at the café counter and tables.
• Maintain high standards of food and drink presentation and cleanliness.
• Assist kitchen staff when needed and support the front-of-house team.
• Complete online assessment as part of the application process.

Skills

Customer service

Teamwork

Flexibility

Enthusiasm

Job description

The National Trust is seeking a Food and Beverage Team Member to deliver friendly, attentive service in a cafe setting. You will work front-of-house, greeting customers, serving food and drinks, and helping with displays and signage to ensure a welcoming environment. The role requires weekend availability and a flexible approach to shifts.

No prior experience is required; you’ll receive induction, allergen training, and opportunities for further development within a lively, customer-focused team.