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Customer Digital Analyst

Harnham Ltd

London

Hybrid

GBP 45,000 - 52,000

Full time

4 days ago
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Job summary

A leading global health & beauty retailer is seeking a Customer Digital Analyst to enhance the online customer journey through data analysis. You will leverage Google Analytics to generate actionable insights and collaborate with various business units, all while enjoying hybrid working arrangements.

Benefits

Hybrid working arrangement
Up to £45,000 salary plus benefits

Qualifications

  • Strong technical skills required, especially in GA4 and data visualization.
  • Ability to provide actionable insights to improve digital performance.
  • Experience with website performance analysis and commercial mindset.

Responsibilities

  • Analyze website performance, sales, and transactions.
  • Audit, implement, and report on GA4 data.
  • Create visualizations using analysis tools and conduct A/B testing.

Skills

Data Analysis
Google Analytics (GA4)
Data Visualization
A/B Testing

Tools

Power BI
Tableau
Looker

Job description

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Location: WFH 3x a week (Office for remaining 2 days)
Salary: £45k + £3k on-target bonus
No sponsorship available

Company Overview:
Join a leading global health & beauty retailer with a strong presence in Asia and Europe, operating numerous stores and owning well-known brands.

Role Overview:
The Customer Digital Analyst will analyze the online customer journey using Google Analytics (GA4), providing insights to improve digital performance. Reporting to the Customer Digital Analytics Lead, you'll support various business units with actionable insights, requiring strong technical skills and a commercial mindset.

Key Responsibilities:

  • Analyze website performance, sales, and transactions.
  • Audit, implement, and report on GA4 data, becoming the expert.
  • Create data visualizations using Power BI, Tableau, or Looker.
  • Conduct A/B testing and recommend optimizations.
  • Present findings confidently to stakeholders.
  • Stay informed on eCommerce and retail trends.
  • Demonstrate expertise in GA4, data visualization, and A/B testing.

The Benefits:

  • Up to £45,000 + benefits
  • Hybrid working
  • London-based

How to Apply:

Send your CV to Jordan Victor via the Apply Link below. Even if you're not currently looking, send us your CV for future opportunities.

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