Customer Development Manager

Mars; Wymondham; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Company bonus

Job summary

Mars in the United Kingdom seeks a Senior Commercial Manager to partner with customers and drive profitable sales and category growth across the Pet Nutrition portfolio of brands.

You will own the P&L, forecast trade revenue, develop customer plans, and strengthen relationships with Head Office to lead category initiatives, new product launches, and ROI-driven programs. Mars University offers best-in-class development and an industry-competitive package including a company bonus.

Qualifications

• Develop exemplary customer plans that deliver impact and value.
• Manage and balance P&L, communicating to stakeholders.
• Develop strong customer relationships at Head Office level to influence adoption of solutions.
• Trusted insights partner with forecasting and trade revenue optimization.
• Strong communications and interpersonal skills with cross-functional teams.
• Solution-focused partner offering advanced product, placement, promotion, and pricing solutions.
• Budget management experience and ROI delivery.

Responsibilities

• Deliver profitable sales and category growth across the Pet Nutrition portfolio of brands.
• Create customer plans that drive value and impact.
• Build relationships at Head Office level to influence adoption of solutions and launches.
• Provide accurate forecasting and drive trade revenue optimization.
• Communicate effectively with customers and cross-functional teams.
• Work with budgets and ensure ROI targets are met.

Job description

• Alongside the Senior CDM, you will be creating a partnership with our customers to deliver profitable sales and category growth across the Pet Nutrition portfolio of brands.
• You'll effectively manage and balancing our P&L, and seamlessly communicating to relevant stakeholders.
• You'll create exemplary customer plans that deliver impact and value.
• You'll develop strong customer relationships at Head Office level where you'll be able to influence in adoption of solutions (including sales revenue, customer profitability, category growth, category leadership and new product launches).
• You'll be a trusted insights partner with the customer, providing accurate and timely forecasting and trade revenue optimisation.
• You'll have strong communications and interpersonal skills, being able to develop relationships with both Customers and our x-functional team.
• You'll be a solution focused customer partner - working directly with customers to offer advanced solutions around product, placement, promotion, and pricing.
• You'll be a trusted partner to your customers providing strong category leadership, and sales expertise.
• You'll have some experience in management of budget as well as trade revenue optimization delivering against budget and ROI.
• You'll have strong financial acumen and be comfortable reviewing a P&L.
• Work with diverse and talented Associates, all guided by the Five Principles.
• Join a purpose driven company, where we're striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.