Customer Development Manager

Hispanic Alliance for Career Enhancement; High Wycombe; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic professional to manage P&L ownership and drive business effectiveness through strong commercial acumen. In this role, you will collaborate with key distributors, deliver on sales and profit targets, and build positive relationships with customers. Your analytical skills and customer engagement proficiency will be crucial in developing strategies that create joint business value. Join a forward-thinking company committed to delivering iconic brands and making a significant impact in the market.

Qualifications

• Strong commercial acumen and analytical skills are essential.
• Experience in FMCG and customer-facing roles is required.

Responsibilities

• Manage P&L ownership and collaborate with distributors.
• Deliver sales, spend, and profit targets effectively.

Skills

Commercial Acumen

Numeracy Skills

Analytical Skills

Customer Engagement

Sales Strategy Development

Job description

Who we are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands including NEUTROGENA, AVEENO, TYLENOL, LISTERINE, JOHNSON'S, and BAND-AID. Science is our passion; care is our talent. Our global team comprises 22,000 diverse and brilliant people passionate about insights and innovation, committed to delivering the best products to our customers. Being a Kenvuer means having the power to impact the lives of millions every day. We prioritize people, care fiercely, earn trust through science, and solve with courage. Join us in shaping our future—and yours.

What will you do

1. Report into the SCDM with direct P&L ownership for DCS and responsibility for all our iconic brand portfolios. This role collaborates with our primary Convenience Wholesale distributor servicing wholesale, convenience, discount, retail, and select pharmacy accounts.
2. Deliver specified business targets (sales, spend, and profit targets such as INS, TCI, NTS, Net GP).
3. Manage forecasting and spend for your customers, providing accurate forecasts to your supply team and commercial planning contacts.
4. Build positive and collaborative relationships with customers, representing their requirements within Kenvue.
5. Develop and supervise a Joint Business Plan with retailers to ensure key metrics are achieved for both Kenvue and the business partner.

Qualifications

What are we looking for

1. Strong commercial acumen with excellent numeracy and analytical skills.
2. Experience in the FMCG sector and prior customer-facing roles are essential.
3. Ability to identify sales-driving opportunities and enhance business effectiveness.
4. Proficiency in engaging customers and collaborating with Kenvue experts to develop strategies that create joint business value.
5. Ability to adapt to evolving business conditions and view them as opportunities to take calculated risks that improve outcomes.